Last updated: September 9, 2026
About these terms
These terms apply to use of the C&M Associates website. Written quotes, order confirmations, and signed project agreements contain the terms for the specific products or services they cover. If those documents conflict with general website information, the specific written agreement controls to the extent permitted by law.
Product information and quotes
Website descriptions and images help you explore products and services. Confirm specifications, compatibility, availability, price, tax, delivery charges, and timing with C&M for your order. Submitting an inquiry or using the website assistant does not by itself place or confirm an order or reserve a service appointment.
Orders and payment
The applicable quote or order confirmation identifies the products or services, charges, and payment arrangements. Follow the payment instructions provided for your confirmed order. Contact C&M if information is unclear before making payment.
Delivery and services
Delivery and service scheduling are arranged for the individual order or project. Any installation, inspection, or project scope, payment schedule, changes, and cancellation terms should be stated in the written agreement for that work.
Returns and refunds
Product returns are covered by our Refund and Returns Policy. Please read that policy and contact C&M before sending a return.
Safe product use
Follow the manufacturer's installation, operation, maintenance, and safety instructions. Website information and automated replies do not replace those instructions or an assessment of your equipment and facility. Contact C&M about product suitability or service needs.
Automated assistance
The website assistant provides general information and may make mistakes. Confirm quotations, specifications, availability, appointments, and return arrangements directly with C&M.
Website use and third-party links
Do not use this website for unlawful activity, submit malicious content, interfere with its operation, or attempt unauthorized access. Third-party links are provided for reference; the linked providers control their own content, products, and policies.
Privacy
Our Privacy Policy explains how information submitted through this website is handled.
Updates and questions
We may update these website terms by publishing a revised version here. Changes do not replace terms already agreed for an existing order or project. Nothing in these terms excludes rights that cannot be excluded under applicable law.
Contact C&M Associates at bhurst@candmassoc.com or (810) 220-5335.
Mailing address: 3637 S Old US Hwy 23, Suite 300, Brighton, MI 48114. Contact us before sending a return; the return destination may differ.